Over time the moving parts of the lock can seize preventing the door from opening.
Pella door lock problem.
Wipe off any excess lubricant with a rag.
Spray a silicone spray lubricant into the door s latch mechanism.
Once the door is open operate the handle and turn the deadbolt.
Pella no longer manufactures doors with these particular mechanisms but we can help you replace your lock if it breaks.
Find the latch rail.
Pella manufactures two types of patio doors in hinged and sliding varieties as well as main entry doors and storm doors many of which are fitted with locks.
Door does not fit tightly against weatherstrip.
I cannot open my pella storm door step 1.
1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
If you notice a draft in the vicinity of pella doors there may be an.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
In some instances you may notice that the pella door s frame is not level or is slightly out of.
Pella door problems frame is out of square.
If either does not operate when the door is open the hardware needs to be replaced.
If your lock is not a gu ferco lock this article will not help you.
I recently installed a new pella back entry door and storm door.
For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
To identify whether or not your lock is a gu ferco look at the lock faceplatefor the gu or g u ferco logo shown in picture below.